Reflection is important and It’s the time of year when we naturally pause to reflect. For our blog today we took a look back at the last 12 months’ worth of weekly blogs to pick some of our favorites, in no specific order! We can attribute many of these to podcast guests. Where possible we’ve […]
In a world that’s shifting to an ever-growing reward culture it’s hard to imagine that rewarding yourself can actually backfire, but it can and it does. Rewarding yourself can create a very positive reinforcement loop for great behaviors and routines but there are instances and ways in which rewards end up being self-defeating not self-inflating.
Great customer service means always meeting expectations. Viral customer service means you consistently exceed expectations. Certain things will happen when you offer the very best customer service, consistently. We can sum it up like this. Start exceeding expectations and you’ll be paid less than you earn. Consistently exceed expectations and you’ll consistently be paid more
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Beliefs drive our behaviors, our actions and our reactions. They influence how people see and interact with us. They produce and determine our inner circles and even our perceptions of the world around us. Beliefs Matter It’s why we, JB and The Doctor created the Entrepreneur Mastery Lab (EML) and it’s why we built the #beRICH mindset
