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Entrepreneur Mastery Lab - Expectations and Communication

Tips For Setting Expectations and Consistent Communication

February 28, 2022

Go to Disney World and expect magic! Travel to Rome and expect history. Go to an Apple store and expect white, clean tables and crisp technology. The common thread here? We have our expectations set up front. Here are some of the best tips to make sure that you are setting expectations correctly and consistently

Entrepreneur Mastery Lab - Viral Customer Service and Exceeding Expectations

Viral Customer Service and Exceeding Expectations

December 13, 2021

Great customer service means always meeting expectations. Viral customer service means you consistently exceed expectations. Certain things will happen when you offer the very best customer service, consistently. We can sum it up like this. Start exceeding expectations and you’ll be paid less than you earn. Consistently exceed expectations and you’ll consistently be paid more

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