The Owner’s Journey

Business owners work through many stages during the time they run a business. For the most successful owners, they’ll take a business from ideation all the way through maturation and potentially an exit. It’s common to look at a business through the lens of the business itself and the various stages of a business can

Entrepreneur Mastery Lab - Couragew

What it means to be courageous in business

When you hear courage, you probably don’t immediately think about business. You may think of police officers and heroism, or service members overseas, firefighters from 9/11 but you aren’t too likely to think of business leaders. Yet everyday professionals and business leaders exhibit courage in business. What it means to be courageous in business is

How To Set Expectations With Customer Service

Customer service is about the culture you want your clients to experience. The culture you develop likely has some core, fundamental pieces to it. For example, culturally, most professionals and businesses want their clients to feel that they are competent, capable and communicative. These are commonalities for most business cultures. Not every culture is alike,

The Scientific Method and Running a Productive Business

Could you imagine a world in which we never listened to our clients? A world where we never really uncovered what was most important to them and what they needed to address their pain? A life where they never achieved the results that were most important to them? It’s why marketers will tell you it’s