When you hear courage, you probably don’t immediately think about business. You may think of police officers and heroism, or service members overseas, firefighters from 9/11 but you aren’t too likely to think of business leaders. Yet everyday professionals and business leaders exhibit courage in business. What it means to be courageous in business is …
Customer service is about the culture you want your clients to experience. The culture you develop likely has some core, fundamental pieces to it. For example, culturally, most professionals and businesses want their clients to feel that they are competent, capable and communicative. These are commonalities for most business cultures. Not every culture is alike, …
Could you imagine a world in which we never listened to our clients? A world where we never really uncovered what was most important to them and what they needed to address their pain? A life where they never achieved the results that were most important to them? It’s why marketers will tell you it’s …
The Scientific Method and Running a Productive Business Read More »
