“‘We have two ears and one mouth, use them proportionately.” – Anonymous Some wisdom holds true over time better than others. Some of the best advice I’ve heard about being in sales is ‘shut up,’ or something similar. The reason for this is, most of the time when we talk, we learn nothing. When we …
Trust has an incredible return on your time and investment. It has a tangible impact that can catapult a brand and individuals’ success. Perhaps what is most challenging is trust is difficult to build. It’s not complex to figure out, but it is difficult. As they say, trust can take an incredibly long time to …
Simple Steps You Can Take Today To Earn More Trust Read More »
I’ve never met a business owner that wanted to lead a poor or weak team culture. Yet so many businesses are run with cultures that are far from effective. A bad culture can lead to turnover, HR nightmares, lost revenue, and the demise of a business. With that in mind we thought we’d drop you …
To listen means we hear the words that are being said to us. To actively listen means we hear the words, the meaning of the words and we seek to understand the why behind the words as well. It’s like the difference between seeing a photo of a mountain and being in the mountains. Photos …
Go to Disney World and expect magic! Travel to Rome and expect history. Go to an Apple store and expect white, clean tables and crisp technology. The common thread here? We have our expectations set up front. Here are some of the best tips to make sure that you are setting expectations correctly and consistently …
Tips For Setting Expectations and Consistent Communication Read More »
