Tips to Effectively Communicate Trust
Trust is the foundation of all relationships whether they are professional or personal. Trust influences the quality of our interactions and our well-being. Understanding what trust is and what it is composed of will help us strengthen our connections with others. In this blog we’ll offer some tips on how to effectively communicate trust so you can develop stronger and more lasting relationships. Trust us to know! We put together a FREE guide identifying the Top 6 reasons businesses fail and give you actionable steps you can take on every one of these to make sure it’s your competition failing and not you! It’s our free gift to you. Access it here! The two dimensions of trust: Credibility Trust This is the can-do trust. It’s trust that you’re capable, competent, and proficient in the work that you do. Credibility trust is vital for establishing confidence and exuding reliability. Benevolence Trust This is the will-do trust. It’s the trust that you’ll do right by somebody and make decisions that are in the best interest of someone else. Benevolence trust is essential for creating emotional bonds and connections with others. It’s crucial in collaborating with others. Communication Tips to Foster Trust 1. Practice Active Listening People are more likely to trust you when they feel that you really understand them and that they are being heard. By practicing active listening and engaging with a speaker you can affirm their belief that you’re actually listening to them instead of preparing your responses. Also read: What is Active Listening and How to Use It! Top Tips To Excel At Active Listening 2. Be Authentic We want to know that people are being honest and one of the easiest ways to establish that with communication is to simply be authentic. People can tell when you’re being yourself and it helps develop trust very quickly. It also shows a willingness to be vulnerable which is often a great way to show someone that you trust them! Also read: How to be authentic without being cancelled 3. Follow Through on Your Word One of the easiest ways to effectively communicate trust is to do what you say you’re going to do. Trust is built over time and consistency and reliability are major factors when people judge their trust of someone else. To establish trust, long-term, be consistent and you’ll find this will help develop stronger and more lasting relationships. Be especially careful in your communication that you are being up front with others. People are highly aware of manipulation or purposeful deception or lack of communication. Between lack of transparency, inconsistency, and breaches of confidence you can quickly erode or completely lose any trust you have developed with others. How do you communicate trust? Let us know your thoughts, you can email us at info@jbandthedoctor.com! Did you know we work with professionals and leaders with 2 on 1 coaching that marries the expertise of a Doctor of Psychology and mindset coach with the business savvy of a former Fortune 50 sales executive. We specialize in helping entrepreneurs and professionals like you master your soft skills to evolve you to your greatest potential. To learn more about our coaching you can contact us here! Feel like you need coaching but not sure you can afford the investment in yourself? That’s ok! We have a scholarship available to diverse candidates of need. You can apply for our scholarship for our coaching and our courses here. Not enough time in the day, we get it. Check out our AYOP course, 2x Your Time, right here. We walk through everything from time management and calendar basics to how you can supercharge your days weeks and months through practices and techniques that are grounded in experience and proven by science.
Why It’s Important to Address Failure Directly
Failure is inevitable and it’s not a bad thing. We look at failure as a negative and yet, in the grand experiment that is life and business, failure is an absolute certainty. Everyone experiences failure and it’s often the best learning experience for us. Failure can be the best teacher and should be embraced. In this blog we’ll discuss why it’s so important to address failure directly. Don’t fail to check out our free giveaway for you! We put together a FREE guide identifying the Top 6 reasons businesses fail and give you actionable steps you can take on every one of these to make sure it’s your competition failing and not you! It’s our free gift to you. Access it here! Failure Does Not Mean Fault Failure and fault are two different things that we commonly lump together. Oh, something failed so whomever was responsible for that failure must be at fault. Yet that is rarely the case. If there is a failure, the statistics suggest that rarely is any single individual at fault (think less than 10% of the time). Failure is an opportunity to fix something broken, not an opportunity to assign blame and fault. Failure Helps Us Get Better There are different types of failures and many of them deal with uncertainty and experimentation. In these instances, our failures help us correct to more predictable outcomes. In other words, these failures drive innovation. If the failure is a result of effort to improve, it can absolutely be a positive. It’s All About Perception People will trust you more if you’re open about your failures. Everyone knows we’re going to have them from time to time, and it’s about how you deal with them that is most important. By addressing failures head-on we can emphasize to anyone paying attention that we’re aware of the failure, will put energy and time into correcting for them in the future and that will help develop more trust than simply pretending we are perfect! How do you address your failures? Let us know at info@jbandthedoctor.com Did you know we work with professionals and leaders with 2 on 1 coaching that marries the expertise of a Doctor of Psychology and mindset coach with the business savvy of a former Fortune 50 sales executive. We specialize in helping entrepreneurs and professionals like you master your time, sales, and confidence, to evolve you to your greatest potential. To learn more about our coaching you can contact us here! Feel like you need coaching but not sure you can afford the investment in yourself? That’s ok! We have a scholarship available to diverse candidates of need. You can apply for our scholarship for our coaching and our courses here. Not enough time in the day, we get it. Check out our AYOP course, 2x Your Time, right here. We walk through everything from time management and calendar basics to how you can supercharge your days weeks and months through practices and techniques that are grounded in experience and proven by science.
Simple Steps You Can Take Today To Earn More Trust
Trust has an incredible return on your time and investment. It has a tangible impact that can catapult a brand and individuals’ success. Perhaps what is most challenging is trust is difficult to build. It’s not complex to figure out, but it is difficult. As they say, trust can take an incredibly long time to earn and only moments to lose. With that in mind, here are some simple steps you can take today to earn more trust with your clients and employees! 6 Methods To Make Sure Your Business Doesn’t Fail Before we discuss our tips, did you know that 70% of businesses will fail? We put together a FREE guide identifying the Top 6 reasons businesses fail and give you actionable steps you can take on every one of these to make sure it’s your competition failing and not you! It’s our free gift to you and you can access it right here. We were inspired to write about trust after our conversation with Dr. Toby Travis, founder of TrustEd Consulting. You can listen in to the replay of our conversation on our podcast here, or you can watch it on our Youtube channel! Watch it on our Youtube channel! Watch on Youtube https://www.youtube.com/watch?v=alemoct89ys&t=261s Working for a Fortune 50 employer gave me unique insight into culture and trust at one of the largest institutions in the world. Our specific business accounted for over 20% of the revenue earned by our company and we played an instrumental role in the success of our company. Some of the greatest lessons I learned during my tenure was around trust. How to both earn it and how to lose it. Let’s jump into some easy steps on how to earn and develop trust, right now. 1. Start communicating more People begin to trust when their expectations are met. It’s incredibly hard to meet expectations if you do not communicate what the expectations should be! For most of us, what feels like acceptable communication is probably under communication for our clients and over communication is acceptable. Remember, what seems obvious to you is probably not understood by your clients or your employees unless you outright say it to them. 2. Be consistent Uncertainty kills trust and people love certainty. One of the simplest ways to build trust right now is to start getting more consistent. Find ways you can create a process, system or SOP and implement it for yourself and your team. The consistency will lead to consistent results which will lead to trust. It’s one of the reasons Starbucks is such a successful model! 3. Get more vulnerable Your human and your success is built on selling yourself. People want to see the person behind the business. Vulnerability must be the most authentic, raw and instantly impactful to show the person behind the business. Nobody likes to do it, but everyone else loves to see it. After all, how much do people pay for inside access? It’s a proven business model to instantly start building more trust. There are a number of other simple steps can we take to build trust. If you’re curious for more, reach out to us! We love answering your questions from the Entrepreneur Mastery Lab. If you’d like to join us and other professionals that are striving to get better every day, you can access the group here! Join our community If you need to build trust, quickly, we can help! Our unique 2 on 1 coaching marries the expertise of a Doctor of Psychology and mindset coach with the business savvy of a former Fortune 50 sales executive. We specialize in helping entrepreneurs and professionals like you master your time, sales, and confidence, to evolve you to your greatest potential. To learn more about our coaching you can contact us here! Feel like you need coaching but not sure you can afford the investment in yourself? That’s ok! We have a scholarship available to diverse candidates of need. You can apply for our scholarship for our coaching and our courses here. Not enough time in the day, we get it. Check out our AYOP course, 2x Your Time, right here. We walk through everything from time management and calendar basics to how you can supercharge your days weeks and months through practices and techniques that are grounded in experience and proven by science.
The Trust Fail – The 3 fastest ways to lose trust
Trust. It takes time to develop and no time at all to lose. It’s also one of the most important ingredients for any business or individual to achieve success. No trust and a business will suffer, guaranteed. We’ve had the opportunity to see a number of companies lose the trust of their clients and end users. Whether it’s Facebook and the other social media companies manipulating our feeds, or more industrial companies like Volkswagen lying about their emissions. Interestingly enough, neither of these companies have failed from lack of trust but they have been hampered, they have lost revenue and they have had to spend incredible sums of money to protect their brand and begin to rebuild trust. While larger businesses can sometimes afford to slip up, that’s not as realistic for many small businesses that live and die by their reputation and the trust they have with the people they serve. Here are 3 of the most common ways businesses LOSE trust and how to avoid doing it yourself. 1. Setting Poor Expectations It’s ok for results to turn out differently than you expected in business. Not everything will happen as you’ve intended, life does have a habit of surprising us and that happens in business too. The key problem with setting poor expectations is it throws into question your competency and ability to follow through on your promises. No amount of guarantees or money back can eliminate this risk. To avoid this loss of trust, maintain constant communication with your clients so you can reset expaectations as needed. 2. No Accountability We’ve all heard excuses from people and businesses before. They are tired, pretty lame and we don’t buy it for a second. Things will go wrong and when it’s something in your domain you need to own it. If it’s your company, your product, your brand, it’s on you to own the bad with the good. Failing to take ownership for mistakes and not holding yourself and your business accountable is a surefire way to lose trust. This is an easy one to fix. If it’s on your watch, it’s on your watch. Own it, don’t offer excuses and make a true promise to be more conscientious about preventing the same thing from happening again. Use it as an opportunity to get better in the process for all of the people you serve. 3. Forcing a fit If you’re in business or a service based professional you have something that someone wants or needs. Understanding exactly who your ideal client is incredibly important to building a successful business of any sort. Working with the wrong clients is a proven way to put yourself and whomever is unlucky enough to be working with you into a bad situation. In this instance, it’s always best to stick to your sweet spot. Serve the clients you serve best and be very careful about who you choose to do business with. One of the fastest ways to lose trust is to take on a client or business that isn’t a good fit. To avoid this make sure that you’re willing to turn down the clients and the business that is not right for you. You can do this by making your value proposition to your clients and prospects incredibly clear. You can also make sure you vet people OUT from purchasing your products or services to ensure you have a good marriage between your services and the people using them! For more around the topic of TRUST you can check out our most recent podcast here! We strongly believe in creating a space where everyone in business can be successful. Where all of the resources, wisdom and insight needed for business owners and entrepreneurs is at your fingertips. Where experts all over the world can share their experiences and celebrate their knowledge. If you’d like to join us in our vision of building out this dream, join us in our free facebook group here!